Thank you for your Within Our Home purchase. Our vegan leather essentials are designed to be loved, cherished, and enjoyed every day. With a little care, they’ll keep their beauty and durability for years to come. Here’s our guide to ensure your pieces stay in pristine condition.

General cleaning

Dust and debris: For regular upkeep, simply wipe away dust and loose debris with a soft, dry cloth. This gentle action will keep your piece looking fresh and prevent build-up.

Spot cleaning: For everyday messes, a damp cloth is all you need. Use a clean, lint-free cloth or sponge, dampened with water, to gently wipe the surface and restore its natural shine.

Stains and spills: Encounter a tougher stain or spill? Mix a small amount of mild liquid soap with lukewarm water to create a gentle cleaning solution. Dip a cloth into the solution and lightly wipe the stain, then rinse with a fresh, damp cloth to remove any soap residue. Pat dry with a clean towel.

Important tips

Avoid harsh chemicals: Our vegan leather is resilient, but strong chemicals or alcohol-based cleaners may damage the surface. Stick to mild soap and water for best results.

Mind sunlight exposure: Direct sunlight can cause fading over time. Place your items away from prolonged sun exposure to maintain their beautiful tones.

Keep away from sharp objects and permanent inks: Scissors, inks, or any harsh chemicals can lead to permanent damage or stains. Handle your vegan leather with care around these items.

Storage Tips: When not in use, store your pieces in a cool, dry place away from heavy items that could leave an imprint. Keeping your items out of direct sunlight and avoiding tight folds will prevent creasing and fading.

Aging with grace 

Our vegan leather is crafted to soften and develop character over time. Embrace the unique story it tells, as it shares everyday moments with your family. This natural aging process adds warmth and personality, making each piece truly yours.

If you have questions about caring for your vegan leather items, please reach out to our customer support team at care@withinourhome.com. We’re here to ensure your pieces continue to bring beauty and joy to your home. 

Thank you for choosing Within Our Home essentials – may they be a part of your family’s story for years to come.

Domestic shipping (Singapore only)

We provide free standard shipping for orders totaling $80 SGD or more. For orders below $80 SGD, we have a flat rate shipping fee of $5 SGD. Orders are processed and shipped within 3 to 4 business days upon confirmation. As soon as your order is shipped, you will receive a tracking number via email to track the status of your shipment.

Pre-orders

Orders with pre-order products will be shipped once all items are in stock. While we may arrange split shipments, shipping fees may be applicable. Please reach out to our customer support team at care@withinourhome.com for such request.

If you have any questions or concerns regarding your shipment, please reach out to our customer support team at care@withinourhome.com. We'll assist you with any unanswered questions.